They happen. We get that.
We do our best for you on the daily, and all we ask is that you let us know at least 24h in advance to cancel your reservation with us. We juggle staff, availability, and do it all with a smile - that we'd like to keep on our face for your arrival. Cancellations without notice will be subject to a 25% service charge based on the pricing for your stay (rate x nights x 25%).
Weather happens, so do emergencies. We also get that.
If you find yourself within the 24h window, we ask that you communicate with us. We're reasonable, and will do our best to accommodate weather delays or emergencies you may be faced with.
PET FRIENDLY to FRIENDLY PETS
We welcome well behaved furry friends to our property. In the event that the well behaved is in question, we will communicate with you directly onsite to resolve the concern. If damage occurs in your room you will be liable for replacement costs associated with the damage.
Any questions? We'd be happy to help. Contact us at firstname.lastname@example.org.